{"id":2164,"date":"2023-08-04T15:19:33","date_gmt":"2023-08-04T15:19:33","guid":{"rendered":"https:\/\/wgl-demo.net\/quere\/?page_id=2164"},"modified":"2025-10-23T22:06:32","modified_gmt":"2025-10-23T22:06:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/zielorentals.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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Faq's<\/span>Zielo Rentals<\/span><\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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What our guests ask the most<\/div>

We hope to assist you <\/span>solve your questions<\/span><\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Contact<\/span><\/div><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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What types of accommodations does ZIELO Rentals offer and where are they located?<\/span><\/i><\/div>

Zielo Rentals offers modern and comfortable apartments for short- and mid-term stays.<\/p>

Each accommodation is designed to offer comfort, style, and an authentic connection to the destination.<\/p>

Strategically located in central areas with easy access to points of interest, public transportation, and essential services.<\/p><\/div><\/div>

What services and amenities do the apartments have?<\/span><\/i><\/div>

All apartments include high-speed Wi-Fi, an equipped kitchen, air conditioning, periodic cleaning, 24\/7 concierge service, and full-time security. In addition, our buildings offer complementary spaces to enhance your stay, such as a rooftop lounge, laundry areas, a smoking area, and a workspace. Every space is designed to offer the comfort of a hotel with the warmth of a local home.<\/p><\/div><\/div>

What are the check-in and check-out times?<\/span><\/i><\/div>

Check-in is available from 3:00 p.m., while check-out must be completed before 11:00 a.m. Flexible schedules may be requested depending on availability and prior coordination with our team.<\/p><\/div><\/div>

Can the reservation be canceled for free?<\/span><\/i><\/div>

Yes, we offer free cancellation if it is made at least 7 days before the arrival date, providing flexibility to our guests.<\/p><\/div><\/div>

Are pets allowed at ZIELO Rentals?<\/span><\/i><\/div>

Some properties are pet-friendly and allow pets under certain conditions. We recommend confirming with our team before making your reservation.<\/p><\/div><\/div>

Is parking available at the properties?<\/span><\/i><\/div>

The building does not have its own parking. However, there are several public parking lots in the area. Upon arrival, the doorman can recommend the one closest to the property.<\/p><\/div><\/div>

What is the security deposit policy?<\/span><\/i><\/div>

A refundable security deposit is required to cover any potential damages during the stay. The amount and specific conditions depend on each property and are provided at the time of booking.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Faq’sZielo Rentals Lo que m\u00e1s preguntan nuestros hu\u00e9spedes Esperamos ayudarte a resolver tus dudas Cont\u00e1ctanos \u00bfQu\u00e9 tipos de alojamientos ofrece ZIELO Rentals y d\u00f3nde est\u00e1n ubicados? Zielo Rentals ofrece departamentos modernos y confortables para estancias cortas y medianas. Cada alojamiento est\u00e1 dise\u00f1ado para brindar comodidad, estilo y una conexi\u00f3n aut\u00e9ntica con el destino. Nuestras propiedades […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2164","page","type-page","status-publish","hentry"],"meta_box":{"mb_page_sidebar_layout":"none","mb_page_sidebar_def":"","mb_page_sidebar_def_width":"9","mb_sticky_sidebar":"0","mb_sidebar_gap":"def","mb_customize_side_panel":"default","mb_side_panel_building_tool":"widgets","mb_side_panel_page_select":"","mb_side_panel_spacing":{"margin-top":"","margin-right":"","margin-bottom":"","margin-left":""},"mb_side_panel_title_color":"#ffffff","mb_side_panel_text_color":"#232323","mb_side_panel_bg":"rgba(35,35,35,1)","mb_side_panel_text_alignment":"left","mb_side_panel_width":"","mb_side_panel_position":"right","mb_customize_soc_shares":"default","mb_soc_icon_style":"standard","mb_soc_icon_offset":"250","mb_soc_icon_offset_units":"pixel","mb_soc_icon_facebook":"0","mb_soc_icon_twitter":"0","mb_soc_icon_linkedin":"0","mb_soc_icon_pinterest":"0","mb_soc_icon_tumblr":"0","mb_footer_switch":"default","mb_footer_building_tool":"elementor","mb_footer_page_select":"","mb_footer_spacing":{"padding-top":"0","padding-right":"0","padding-bottom":"0","padding-left":"0"},"mb_footer_bg":{"repeat":"","size":"","attachment":"","position":"","image":"","color":""},"mb_footer_add_border":"0","mb_footer_border_color":"#e5e5e5","mb_copyright_switch":"default","mb_copyright_editor":"Copyright \u00a9 2023 Quere by WebGeniusLab. All Rights Reserved","mb_copyright_text_color":"#888888","mb_copyright_bg_color":"#000000","mb_copyright_spacing":{"padding-top":"20px","padding-bottom":"20px"}},"_links":{"self":[{"href":"https:\/\/zielorentals.com\/en\/wp-json\/wp\/v2\/pages\/2164","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zielorentals.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zielorentals.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zielorentals.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zielorentals.com\/en\/wp-json\/wp\/v2\/comments?post=2164"}],"version-history":[{"count":25,"href":"https:\/\/zielorentals.com\/en\/wp-json\/wp\/v2\/pages\/2164\/revisions"}],"predecessor-version":[{"id":7444,"href":"https:\/\/zielorentals.com\/en\/wp-json\/wp\/v2\/pages\/2164\/revisions\/7444"}],"wp:attachment":[{"href":"https:\/\/zielorentals.com\/en\/wp-json\/wp\/v2\/media?parent=2164"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}