Faq'sZielo Rentals
We hope to assist you solve your questions
Zielo Rentals offers modern and comfortable apartments for short- and mid-term stays.
Each accommodation is designed to offer comfort, style, and an authentic connection to the destination.
Strategically located in central areas with easy access to points of interest, public transportation, and essential services.
All apartments include high-speed Wi-Fi, an equipped kitchen, air conditioning, periodic cleaning, 24/7 concierge service, and full-time security. In addition, our buildings offer complementary spaces to enhance your stay, such as a rooftop lounge, laundry areas, a smoking area, and a workspace. Every space is designed to offer the comfort of a hotel with the warmth of a local home.
Check-in is available from 3:00 p.m., while check-out must be completed before 11:00 a.m. Flexible schedules may be requested depending on availability and prior coordination with our team.
Yes, we offer free cancellation if it is made at least 7 days before the arrival date, providing flexibility to our guests.
Some properties are pet-friendly and allow pets under certain conditions. We recommend confirming with our team before making your reservation.
The building does not have its own parking. However, there are several public parking lots in the area. Upon arrival, the doorman can recommend the one closest to the property.
A refundable security deposit is required to cover any potential damages during the stay. The amount and specific conditions depend on each property and are provided at the time of booking.

